One of the hostesses that works at my restaurant came into eat with 5 of her family members. Employees can come in with their family and get 20% off of their bill, but it's expected as a courtesy that if your fellow server did a good job, you're expected to leave at least 20% tip on the bill total BEFORE the discount. Not the discounted price.
Most people know this and make sure that their family tips accordingly, lest they embarrass the dining employee and make their fellow server coworker very angry at them, and the managers look down on tipping bad too from employees.
So my hostess employees bill was $136, with her 20% discount it was $106. I made sure they never had empty drinks, always getting everything fast, and giving my A game service. I should have been tipped at least $26, based on the pre discounted $136 total. The grandmother of the employee paid and looked uncomfortable with the price. Not my problem! And she left me $10.60 on the $106. 10% on the DISCOUNTED price. That's a huge no-no, and I'll be sure to tell the other servers about this. It's disgraceful- I work with you! My tip out goes towards your wages!
Aloha
2 weeks ago
That sucks, truly - everyone knows that rule - but it was grandma [cheap old person perhaps?] and although the hostess should have told her grandma some people aren't comfortable correcting their grandparents. Did she even know what the old bag tipped?
ReplyDeleteNot making excuses, just wondering.
That's ridiculous. If I go out to eat where I work, everyone gets at least 30-50% tip. It lets them know you appreciate it (as sometimes my brother can be a pain) and they will give me the best service. I hate having friends wait on me and then think that just because it's *me* it's okay to be lazy - there were times I went back into the service aisle for refills for my table. What they did was not right, and I'd be saying something to the hostess the next time I see her!
ReplyDeleteWow, that's terrible tipping even for a non-employee. You have every right to be mad at her (and to make sure everyone knows it).
ReplyDeleteWe used to have a bus girl's mom come in and eat with said employee and their tip was awful. Just terrible to serve and the bus girl never got it. Anyway she is gone now somewhere else and taking her mom there hopefully.
ReplyDeleteWhat's worse? Their tables was a DISASTER after they left.
ReplyDeleteEmpolyee that brought in the family should be made aware. If she doesn't fix it, might be difficult to find someone to wait on her and her family again. Grandma probably isn't a good tipper, grandaughter should cover what grandma doesn't know any better than to tip poorly.
ReplyDeleteI live in resort area we extend employee discount (half price food) to all of our industry friends as a celbration of the season ending. The employees at the big corporate resorts are the worst at tipping before discount. Nothing a gentle and graceful reminder won't fix.
What really irked me was I told headwait at the end of the night as sort of a "that sucked" comment, and she looked at me surprised and said "they're not allowed to do that. Tell the manager". I told her "I did. She just shrugged at me".
ReplyDeleteMy manager doesn't care. Maybe if I were one of her 'favorites'. And I'm not making that up.